This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
Returns and Order Cancellation Policy:
• Due to the specialty nature of this product, all sales of butcher block products are FINAL.
• All butcher block products sold through our dealers or by us are strictly non-returnable unless we express otherwise in writing. If there are quality or warranty issues, we will repair or replace, at our discretion, the affected item(s). Labor and return shipping costs are not covered by Hudson Block, Co.
• We reserve the right to charge a minimum 25% restocking fee on any item we agree to accept back for return.
• Any order for a item that is cancelled prior to shipping is subject to a 15% cancellation fee.
• All products sold as Sale Items are final and not eligible for returns or cancellations.
All Requests for Cancellation must be received in writing or via email, Verbal cancellations are not accepted.
• Our return policy requires that each customer inspects the delivered items before signing the delivery bill of lading. Upon notation of any damage to the packaging, do not accept the item; the driver will return the unit to the freight carrier's warehouse for inspection. Contact us at this point to resolve a possible redelivery. If you knowingly accept a damaged shipment, you do so at your own risk and it will your responsibility to contact the carrier to process an inspection and claim.
• Once the item is shipped from our location in California, allow up to ten (10) business days transit time thereafter. You will be contacted in the event of any shipping delays. Once your order is shipped you will receive an email notification where you can track the progress of your order as well as a tracking number.
Customer Service:
If you have any questions, call our Customer Service Department. Our business hours are 9 am - 5 pm PST.
Phone: 800.988.3708
Fax: 714.459.7897
Email: Sales@HudsonBlock.com
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Returns and Order Cancellation Policy:
All Requests for Cancellation must be received in writing or via email, Verbal cancellations are not accepted.
Customer Service:
If you have any questions, call our Customer Service Department. Our business hours are 9 am - 5 pm PST.
Phone: 800.988.3708
Fax: 714.459.7897
Email: Sales@HudsonBlock.com
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
